With customer interactions becoming the differentiator between a successful, profitable company and one that is just getting by, why would you rely on a system that has to be pieced together with the rest of your business-critical applications? Oracle's JD Edwards EnterpriseOne CRM software provides a feature-rich solution that is embedded with other mission-critical processes such as consensus-based forecasting, real-time order promising, case and service management, and lead and opportunity management.

JD Edwards Customer Relationship Management is a family of applications in Oracle's JD Edwards EnterpriseOne product line.

• Comprehensive CRM software solution: JD Edwards EnterpriseOne CRM provides a solution that includes all of the business processes and associated systems that touch a customer, including billing and delivery.
• Lower total cost of ownership: JD Edwards EnterpriseOne CRM software is easier to install and less expensive to maintain.
• Sales solutions provide a single repository for customer and supply chain information: The EnterpriseOne sales solution includes enhanced applications for sales force automation, sales order entry, mobile sales, and product configuration, enabling companies to respond quickly and accurately to customer inquiries.
• Superior service solutions: JD Edwards EnterpriseOne service solutions, including EnterpriseOne Case Management and EnterpriseOne Service Management, ensure higher levels of customer satisfaction by providing visibility into customer billing and order information.